Terms of Service

1. Who we are

NexaCore Global Logistics Systems Ltd, a private company limited by shares registered in Rwanda (Company Code/TIN 156624433), with its registered office in Kicukiro, Kigali, Rwanda.

2. Acceptance of terms

By accessing this website or submitting a request you agree to these Terms. If you do not agree, please do not use the site.

3. Services and quotations

Descriptions on this site are informational. Each engagement is governed by a written quote, order form or master services agreement that sets scope, fees, timelines and acceptance criteria.

Quotations are valid for 30 days unless stated otherwise.

4. Bookings and requests

Submitting a booking or quote form is an invitation to discuss a service, not a binding order. A booking is confirmed only when we confirm it in writing.

5. Fees and payment

Fees are stated in the applicable quote and are payable by the methods and schedule set out in it. Late payment may result in suspension of services after notice.

6. Client responsibilities

You will provide accurate information, timely access and approvals, and keep account credentials confidential. You are responsible for activity under your accounts.

7. Intellectual property

NexaCore retains ownership of its platform, tools and pre-existing materials. Deliverables created specifically for you are licensed or assigned as stated in your agreement. You retain ownership of your data.

8. Data protection

We process personal data as described in our Privacy Policy and, where we process data on your behalf, under a data-processing agreement.

9. Acceptable use

You must not misuse the site or services, attempt unauthorised access, introduce malware, or use them for unlawful purposes.

10. Availability and warranties

We aim for high availability but do not guarantee uninterrupted service. Except as stated in a signed agreement, services are provided “as is” to the extent permitted by law.

11. Limitation of liability

To the extent permitted by law, NexaCore is not liable for indirect or consequential loss, and its total liability is limited to the fees paid for the affected service in the preceding twelve months, unless your agreement states otherwise.

12. Termination

Either party may terminate as provided in the applicable agreement. We may suspend access for material breach or security risk.

13. Governing law and disputes

These Terms are governed by the laws of the Republic of Rwanda. The parties will first try to resolve disputes amicably; failing that, the competent courts of Rwanda have jurisdiction.

14. Changes and contact

We may update these Terms; the date above shows the latest version. Questions: services@nexacorelogistics.com.